Network Support

For small, medium and large businesses, ProAdvance are the team to build you a reliable, fast and trouble free network that works as hard in your business as you do. We are with you from the beginning to the end and beyond with our design, implementation and maintenance of your computer networks. We can also facilitate upgrading of existing network infrastructure, infrastructure retirement and succession planning. Along with our ongoing maintenance plans, you will be completely relaxed and confident with your IT, allowing you to get on with what you do best in your business.

On-Site Support

If you need us to come out to you and fix an emergency, we’ll be there, however we have a structured maintenance schedule that prevents any emergencies occurring in the first place. This is all supported by our desktop maintenance, planned preventative maintenance on a regular schedule.

Consultation and Auditing

Before we start we will take a look at your current system issues, look in to foreseeable problems. We will analyse the entire system and produce a report showing issues we have discovered within the system, show you what is happening and explain the possibilities. We can then offer future planning steps to a better computing experience for you and your business.

Hosting and Cloud Services

You’ve probably heard the term “cloud computing”. ProAdvance can set you up with a full cloud system. Purchasing, maintaining, and upgrading your own hardware and software can be very expensive. Compare that to the cost of a low monthly subscription and it quickly becomes apparent why many businesses of all sizes are now looking to ProAdvance for the cloud.

Anti-Spam Services

We can make sure your email is a clean as a whistle with our very own email hosting, filtering, and email compliance.
There is also the option for ProAdvance anti-spam services, anti-virus software, archiving and image filtering.

Disaster Planning and Recovery

What would happen if your current server crashed and you lost EVERYTHING. It’s a thought we just don’t even want to think about.
But you should and we can help you with implementing written disaster plans, testing and updating of these plans.

Service / Server Monitoring

We constantly monitor the activity on your servers which will alert us to any abnormalities. We also offer the option of having monthly maintenance performed to just make sure your system remains in optimum health.

Routing / Switching

Your router is the first point of entry to your network and there should be measures put in place to prevent intrusion. We will update your intrusion prevention signatures regularly and set up vlans to segregate network traffic and security boundaries so your data and network is impenetrable. We use the most suitable business grade equipment for each situation.

Data Storage

We have the option to help you back up your data from day to day with our off-site data storage and off-site back up. This is an option that allows you to completely relax knowing that all your data is backed up on a regular basis.

Off-Site Hardware

You barely have room for a kettle in the kitchen so how on earth are you supposed to accommodate a big rack of servers and the air conditioners required to keep them running. We can store all of your hardware on our premises so you don’t have to worry about that.

Remote Support

For small, medium and large businesses, ProAdvance are the team to build you a reliable, fast and trouble free network that works as hard in your business as you do. We are with you from the beginning to the end and beyond with our design, implementation and maintenance of your computer networks. We can also facilitate upgrading of existing network infrastructure, infrastructure retirement and succession planning. Along with our ongoing maintenance plans, you will be completely relaxed and confident with your IT, allowing you to get on with what you do best in your business.